...and the ridiculously bad service continues

Since the completely ridiculously appalling service, that has been dragging on since August 2014, that was reported by Wendy yesterday(See reference number sm100452 that was given to us by Telkom's Social Media representative Igsaan Damon) absolutely nothing has happened. Not even so much as a phone-call. Once again We were given the lame answer, \we are escalating your fault". once again.<br> We are trying to run a business and paying for a service that we are currently not getting. You have the audacity to charge us the same amount every month but we do not get the service that we are paying for. Our reputation as a guest house is being dragged through the mud because our guests are promised internet but yet we have none. I have never in my life encountered such shocking service!!!! This even goes way below the standard shocking service that most South African have become accustomed to. Telkom"