DW
Danielle W

1 reviews | Active since Dec 2018

04 Dec 2018, 17:37

..and Telkom takes the cake.

Where do I start!!!

Telkom has messed up so much I am numbed. 4 MONTHS without a working ADSL line but still have to pay. You call through and wait an hour to reach someone on the other end. Half the time they don’t know what you want or need so they just redirect you the whole time.

All we needed was for them to move our telephone lines as we relocated homes. It took them 2 months to come out to do that, as they got our new address wrong, then there was a few times we got booked but nobody show hence the fact that you now have to take off a day bc you don’t know what time they will rock up there but then they anyways don’t. No proper communication. Telkom supply us with a ADSL line and a other provider with our service. Telkom tells us that our service provider needs to change our voice line to ADSL and our server provider says Telkom has to do it, now who the f@ck needs to do it!? We want to cancel, NOOO we can’t before we cancel the service provider then fill out a form online with Telkom that would probably take a 100 years until the request reaches them.

Slow, rude, ********, stupid, money hungry, does not compare to what they are.

Where did you find your staff memebers, they barely speak proper English.

You are a disgrace to society!!!

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