1 reviews | Active since Oct 2016

14 Mar 2017, 10:20

And Telkom Strikes Again!

<p>I Have put in a dispute on my account, as my Line was not working Since June 2016 up to January 2017.</p> <p> </p> <p>I have been credited, but with less than half than it should have been.</p> <p> Phoned Telkom, Spoke to the most useless lady who cannot even tell me why it is only that amount, and that I should wait for next month statement to see what will happen.</p> <p> </p> <p>When asked to speak to her Supervisor, She had many excuses as to why I cannot speak to hom/her (one of this is that the supervisor does not have a phone on her desk??). Then I was left on heold for more than 30min!! Still the worlds most useless company!</p>

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Replies (1)
Telkom
Telkom's reply14 Mar 2017, 15:32
Official

Good day Johan,

Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,