OO
Oscar O

1 reviews | Active since Jan 2015

13 Oct 2015, 09:25

And telkom astounds again

Response received from social media team -Hello OscarOlen,<br> <br> Thank you for making contact with us <br> <br> This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.<br> <br> We do apologize for any inconvenience we have cause to you.<br> <br> Should you need to contact us for any further questions please contact us via Email: [Email Removed]<br> <br> Your reference number is: SM153239<br> <br> Regards<br> Luleka <br> Telkom Social Media Team<br> <br> The email address bounces back and says it does not exist. <br> <br> No follow up was made on the complaint stated where the telkom response was given. <br> <br> Still have no internet an no reversal of fees has been made. <br> <br> The service keeps getting worse and worse. <br> <br> And the incompetence is astounding!

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Replies (1)
Telkom
Telkom's reply13 Oct 2015, 09:33
Official
Hello OscarOlen,

Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.

We sincerely apologise for the inconvenience.

Regards,
Joshua
Telkom Social Media Team