And Poor service levels continue

<p>I wrote a review a week ago regarding the relocation of my residential line and the fact that my online application could not be picked up on the system a week later and that after yet another relephonic relocation request I was told that I had to wait 9 weeks for the relocation - yes, untill the 8th of April due to the fact that there is a baglog in Durbanville. After my complaint I recevied a message from the Ihaam who handels the social media. I was informed that my reuest was escelated. I clearly stated in my online application,, my telephonic relocation application and in my Hello Peter complaint that I am moving the 28 of February. I received an SMS to say that my phone line will be relocated on the 24th of February. When I am still residing at my old address and have not access to the new premises. Is this a joke, or is is done on purpose.? Or is it merely a fact of not listeniing and the 'we just dont care attitude?' I rep**** 23 hours ago to the initial review , thanking them for the effort to escalate, but cleary indicating again that I am moving on the 28th of February and therefore requested relocation on the 1st of March or the closest date to 1st of March. Till now not a reply or a correction. </p>