LF
Larry F
1 reviews | Active since Dec 2010
12 May 2016, 15:50
And Again... Telkom fails
<p>3rd Followup on SM229379</p> <p> </p> <p>So today another person from Telkom phones me today saying the same thing as yesterday. i must send them my bank statement for them to pay me out... I ask them to text me the details... and still no SMS.</p> <p>Also they lady was saying that they a new company that has taken over from the previouse one.</p> <p> </p> <p>??? Is telkom getting 3rd parties to handle accounts now? </p> <p>Please explain to me why this process is so hard.</p>
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Telkom's replyOfficial
14 May 2016, 08:28Hi LFranke,Thank you for making contact with us again.
This response serves as confirmation that your query has been received. We have escalated your query to the relevant department and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM229379
Regards
Luleka
Telkom Social Media Team
Telkom's reply14 May 2016, 08:28
Official
Hi LFranke,Thank you for making contact with us again.
This response serves as confirmation that your query has been received. We have escalated your query to the relevant department and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is:SM229379
Regards
Luleka
Telkom Social Media Team
LF
Larry F's updateReviewer Update
24 May 2016, 08:58Still not resolved...
LF
Larry F's update24 May 2016, 08:58
Reviewer Update
Still not resolved...