An extreamly frastrated client!

Good day,

I received a call 3 weeks ago regarding my upgrade from Telkom.

The gentlemen whom assisted me was very nice and explained everything to me I proceeded to ask him if he is sure there will be no charges.

I receive my bill this morning and I am being charged for 2 services.

I have called Telkom from 9am this morning, held on for an hour and was asked to call different departments each time.

I think I have now spoken to 7 different consultants and not one person is able to assist me with my query.

I am tired of calling because it seems like no one is able to assist or knows what is going on

Telkom what is going on!!!! You cannot tell me that no one know what is happening with my account and many more times do I have to call before I can get assistance!