An automated system that only works on weekdays

Account payment to unsuspend my service was done 12:07 on Wednesday 23 December. Almost a week on my service still not connected. I am told that the automated system the reconnects only works on weekdays. What hogwash. I have asked for supervisors to call back as the call centre agents arent empowered to solve problems. All the great experiences that I have told my complaining friends about have all been ruined by the last one. <br> <br>