TR
Thabang R

1 reviews | Active since May 2018

07 May 2018, 22:19

An annoyed customer...!!!

Evening.... Telkom has officially made it their job to ruin my mood for my bday month...

For 2weeks now iv bought 1gb data and it has not even been loaded til this very day from the 25th April 2018 to the 8th May 2018...

Everyday i am on hold for more than 15min before i can recieve assistance as to why i still have not recieved my data but same story that i can almost memorize... technicalities will give you a call by the end of the day to resolve your matter coz we have been experiencing problems with a recharge system?

So now telkom is making their problem my problem...

Starting to regret why i changed from vodacom to telkom.... worst customer service so far....

Iv been patient for far too long,, im now annoyed!!

0
Replies (1)
Telkom
Telkom's reply21 May 2018, 15:00
Official

Hi Thabi_19

Thank you for contacting us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We do apologize for any inconvenience caused to you and for late response.

Your reference number is:AI***

Regards

Luleka

Telkom Social Media

Best regards,