An advise for All south africans to stay away from Telkom ... disgusting service

on the 24/10/2017 i ordered a mobile phone online. An agent finalised the deal the next day and my account was debited R219. Up to date im still without a phone, when calling the sales dept. i'm being taken from pillar to post by the *********** staff. I can't be told a reason this big delay. I was planning to sign up for more products but no more. I'll even cancel this order. i will tell everyone i know about this pathetic service and to stay away from this horrible monsters.