An absolute nightmare to try and get a technician to visit property at suitable time , no matter how hard you try.

<p>I live alone. I work 9-5 Mon-Fri and 9-1 on Saturdays. It is hard to be at home at a suitable time for a Telkom Technician to attend to my faulty phone-line. Yesterday I phoned Telkom on 10210 to beg for a Techinician to be sent on Friday as I have a domestic worker who comes once every 2 weeks - no better time than Friday for this problem to be resolved. This is 5 days after my fault has been reported so I expected my fault to be a priority on Friday. I phoned Techinical support again now begging and pleading for them to send a technician , but still had no luck in getting a techinician sent to my house to fix the problem. </p> <p> </p> <p>A really terrible position to be in when you try hard for a solution and nothing seems to work. </p> <p> </p> <p>Reference number: 45CWK120317</p> <p> </p> <p> </p>