AT
Ashley T
1 reviews | Active since Oct 2012
03 Feb 2016, 20:48
Amount billed is incorrect as per my contract
Good day <br> <br> Please could you assist as Telkom billed me the incorrect amount.<br> <br> The amount is incorrect , much higher that the amount monthly installment.<br> <br> Regards <br> Tammy Thomas
Helpful (0)
Replies (2)0
Replies (2)
Telkom's replyOfficial
03 Feb 2016, 22:45Hello devonthomas100,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply03 Feb 2016, 22:45
Official
Hello devonthomas100,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's replyOfficial
03 Feb 2016, 22:45Hello devonthomas100,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply03 Feb 2016, 22:45
Official
Hello devonthomas100,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the billing department and feedback will follow.
Your reference number is SM196492.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media