Amazing service

Please give Natassja an award for excellence in customer service.<br> I had a bad experience with attempting to take out a contract with Telkom mobile in Somerset Mall two weeks ago, where I was messed around the whole day and then told at the end of the day I will need to wait another three days before I can get my phone, I cancelled my order and walked out. But decided to give Telkom another chance and went to the Stellenbosch branch. Natassja was very friendly and professional. My application got held up at credit vetting. She informed me that the credit vetting process might take up to two days. I asked if there was any way to speed up the process as I would really like to get a new phone. Without hesitation she phoned the credit department and asked really nicely if they can process my credit vetting so that I can still get my phone the same day, and 10 minutes later I walked out with my new phone.<br> <br> I must say, it was a very different experience between the Somerset Mall and the Stellenbosch branches. <br> Thank you very much Natassja for the great service.