JB
Jaco B

1 reviews | Active since Apr 2012

23 Jun 2015, 13:26

Amazing server from Telkom Social Media Team

I was sitting with a fault with my line for 17days and have not received any communication from Telkom. Decided to take a change on MyBroadband. Sent a PM to @TelkomZA. <br> <br> Within a couple of hours I received a message from Charl Olivier who has managed to get my line working 100% in less than 3 days. <br> <br> I would like to thank him for his amazing service and going above and beyond to make sure I was happy. This is what I call amazing customer support! Is small things like this that might just keep me with Telkom as my ISP<br> <br> I hope this finds it way to someone within Telkom that has the ability to promote this man has he well deserves it!

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Replies (1)
Telkom
Telkom's reply23 Jun 2015, 13:30
Official
Hello Jaco49,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Regards,
Busi Tshabangu
Telkom Social Media Team
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