hB
henco B

1 reviews | Active since Jul 2017

27 Jul 2017, 11:53

Alweer telkom

<p>We have a landline and pay R200 rental every month. We have the problem with no dial tone for more than 2 months. Intermitted service. Evert time we log a fault via sms, the fault get closed and no one even call you to confirm if the siervice is working. But they need my . Why pay for bad/ no service. Telkom can rather close down. They do not want to help their customers.</p>

0
Replies (2)
Telkom
Telkom's reply31 Jul 2017, 10:35
Official

Hi henco123,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply02 Aug 2017, 07:57
Official

Hi Henco

We so sorry for this. Unfortunately your reference number 441CRZ180717 was linked to a bulk fault, technicians busy attending.

We will follow up on your behalf.

Regards

Tumelo

Best regards,