Always the same story.

<p>Our internet cut out a few days before the 16/06/16, logged the fault on the morning of the 16th. On the 25/06/16 still no internet, we have contacted three times and every time they say they have assigned a new technician to fix as the previous one was not specialised in the problem. Why don't you have qualified technicians that can fix the issue or at least be able to identify the problem and know who to assign after the first shot. I don't understand, I am paying for a month's internet that we haven't even used, that's not right. Your call centre agents are mostly helpful and they can't do much except Mark as urgent, your technicians ignore this. It's been 10 days, we have had to call because no one lets us know anything. Come on Telkom, pull up your socks! I'm not going to pay money for something that isn't even working!</p>