DS
Debbie S

1 reviews | Active since Dec 2011

23 Sept 2015, 08:49

Always Telkom attitude and stonewalling

I wish once to be smiling writing about Telkom if that's even possible. I have been paying monthly on my account it seems there's once again inconvenience. I've been away arrive home with no warning my phone's cut. Call to discuss sends me to email address I email it gives me the phone number. Great message to give your clients if there's a problem F u cos being unable to resolve a billing issue says just that. I paid immediately what was supposedly outstanding emailed proof. Oh by the way get this one on this in going to phone consumers board in pretty sure this is *******. I paid R425 outstanding and get a message only if I pay R 1200 most of which is only due on the fifth of Oct my line will not be reconnected. <br> What nonsense stong arming Mousollini tactic is that. I've paid emailed the relevant rep proof the only email I had access to and get told your line will be activated in 48hrs Nice One I wasn't even months in arrears it was the current amount just not fully paid according to their records. In so sick of this Gestapo attitude !!! Did anyone let them know we'll be in a democracy now

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Replies (1)
Telkom
Telkom's reply23 Sept 2015, 09:46
Official
Hello debbieslom,

Thank you for making contact with us.

Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Bongani
Telkom Social Media Team
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