1 reviews | Active since Jan 2014
Always out of stock
I was due for an upgrade and I decided to renew my contract with you guys. On the 10th of December I went to a couple of branches and they all told me they did not have stock. I then went to Westgate Mall and they also told me that they did not have stock but I should leave my documents as they were getting stock the following week.<br> Today is the 21st of December and I am still without a phone. I have been driving to the store on a daily basis and they keep on saying they are waiting for stock. This is taking bad service to the next level, Telkom should really pull up their socks when it comes to being customer centric. No one will replace the time and petrol I spent driving to your store daily. I cannot afford to wait an entire month before I get a new phone, whats the point of staying loyal to you if you don't make an effort to keep me as your customer.<br>
Thank you for taking our call.
please be assured that we have sent your query to the Store Manger for their attention to assist in resolving your query.
Your reference number:SM180147
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
Thank you for taking our call.
please be assured that we have sent your query to the Store Manger for their attention to assist in resolving your query.
Your reference number:SM180147
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
***
