GJ
Gary J

1 reviews | Active since Apr 2013

25 Jan 2016, 12:50

Always on roaming

Hi there,<br> <br> I live in the Chartwell North Estates, and my Telkom Mobile is forever on roaming, even though I have looked at your coverage map, and where I live is supposedly covered. Even when I am in the Broadacres shopping centre, I am on roaming. I feel that Telkom is in breach of contract, as they are supposed to supply a service which I am not receiving at all.

0
Replies (1)
Telkom
Telkom's reply25 Jan 2016, 13:49
Official
Hello GJorden87,

Thank you for making contact with us.

Your query has been sent to the Mobile Team for further investigation.

Your reference number is: SM192218

Apologies for the inconvenience caused.

Kind Regards
Zulfah
Telkom Social Media Team

Best regards,