Always Disappointing
<p>After cancelling my Telkom line in May and three follow up emails and more documentation until mid-July, I continue to be billed on ********** 62113. Yep, the account is now at R5k in arrears more than three months after I have left the country and 5 months after I gave notice to cancel. </p> <p>I have no words for this PATHETIC customer service </p>
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Telkom's replyOfficial
09 Oct 2016, 08:37Good morning
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply09 Oct 2016, 08:37
Official
Good morning
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
's updateReviewer Update
10 Nov 2016, 10:05More than a month later and I am still getting bills. ALL the forms for cancellation were submitted to you in May and again in June and again in July. You do not address anything and I will evidence all these emails to my attorneys when you attempt to take legal action against me. This is absolutely unacceptable.
's update10 Nov 2016, 10:05
Reviewer Update
More than a month later and I am still getting bills. ALL the forms for cancellation were submitted to you in May and again in June and again in July. You do not address anything and I will evidence all these emails to my attorneys when you attempt to take legal action against me. This is absolutely unacceptable.