Always an excuse

<p>Dear Telkom,</p> <p> </p> <p>I went into a contract with you regarding the wifi last year only because my daughter need this to study. There is not a month that go by that we don't experience some sort of supply interuptions, which we don't get credited for.</p> <p> </p> <p>My daughter confirmed that she has been without wifi since Monday the 27th of Feb and when she calls they told her that they are working in the area. She is very dependant on wifi due to her studies and is currently falling behind schedule due to no wifi.</p> <p> </p> <p>Kindly connect the wifi asap. And will appreciate it if Telkom can advise upfront if they intend to work on wifi so that she can make alternative arrangements. She is also now buying data extra and if this wifi is not connected soon i will start deducting all data bought from the account.</p> <p> </p> <p>Thanks</p> <p>Hester Brink</p>