GB
Gysbert B
1 reviews | Active since Dec 2015
02 Feb 2016, 18:42
ALMOST TWO WEEKS WITHOUT SERVICE
We are a Fruit and Veg business in Springbok Northern Cape. We have a Telkom line in Springbok ***, we've been without service for almost two weeks now. We are losing thousands of rands in business, because our clients cant call us and then they do their orders in Cape Town. In the last week we lost business of about R38000 to R49000 just in clients who normally call in for their orders... We are also paying for line rental but we don't have a line, so what are we actually paying for then? Our line is still out of order... Our number is ***
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Telkom's replyOfficial
02 Feb 2016, 21:01Hello Burretjie,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM195851.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM195851.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Best regards,
Telkom's reply02 Feb 2016, 21:01
Official
Hello Burretjie,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM195851.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the technical department and feedback will follow.
Your reference number is SM195851.
Apologies for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Best regards,