1 reviews | Active since May 2013
On the 13th of June I app**** for a new land line and ADSL connection for a house in Klerksdorp at the local Potch branch (I have an existing connection at my house in Potchefstroom already).<br> <br> The land line was installed, but no order was created for an ADSL connection.<br> <br> Today, a month and eight 10210 calls later still no ADSL connection (even though I've received two SMSes confirming that the installation will be done on 4 and 11 July respectively -- currently scheduled for the 20th of July).<br> In the process they have however created 3x cancelled orders for a new line installation in Potch, and on another occasion for an uncapped data package for my house in Potch -- neither of which was ever on the books.<br> <br> On the 'My Orders' page on the website there are three cancelled orders, two 'Done' orders and one which is 'Executing' since the 26th of June, but there is still no ADSL.<br> <br> I tried cancelling the order for the ADSL line to have it handled by @Afrihost, but the call center agent could not cancel my order.
Best regards,
Best regards,
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