Almost a month with no working cell phone

Telkom Accounts Department needs to seriously go for training!<br> <br> My debit got \changed"from the 1st to the 15th of every month - NOT BY ME - no one can give me the voice mandate where i requested such a change - This causes my account to default as i had no funds in my account at that time - after calling Telkom almost on a daily basis and holding for up to 30 mins on occasion i eventually discovered that now my phone has been blocked. This all during June - We are today on 9 July - i made a payment into your account and even sent the proof of payment to your accounts department who tells me i must wait 24 Working HOURS!!!! So i Telkom's books how long is that? I am paying for a phone i cant use and have been shunted from pillar to post and all just to pay to use my phone - i have requested for managers to call me - im still waiting for that call....<br> <br> This is ridiculous...... What must one do to get their account paid with telkom and to make sure that my debit runs on the 1st and not the 15th!~!!!! NO help from the call centre so now it's to Hello Peter - Maybe i will get an answer here"""