MS
Marthinus S

1 reviews | Active since Apr 2015

22 Apr 2015, 10:03

Almost 2 weeks and line is still not fixed

Telkom failed to fix my land line sins the the 13th of April 2015 and I'm still waiting --- The business call centre puts you on hold for 30 min and then you get cut off -- Now when you report it on-line it does not seem that they take the problem seriously.<br> Telkom's service has gone down to the level of ESKOM's service.<br> If you have a problem its your problem .<br> <br>

0
Replies (1)
Telkom
Telkom's reply22 Apr 2015, 16:55
Official
Hello stoltzchm@,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Fixed Line Department and feedback will follow.
Your reference number is SM105796.

We apologise for any inconvenience caused.

Regards
Frank Mkwa****
Social Media Team