Almost 2 months without a phone line

The worst experience I ever had with any supplier. Worst part of it that they being a phone company and don't even answer there phones, what hope do you have for them resolving your issue.<br> I logged a call with Telkom in January 2015, its almost end of February and I'm still waiting.<br> I cant make calls I cannot use the internet, no mails...<br> <br> What kind of company are you running or are you valued by the area that you live in.<br> <br> Telkom reference no:314CWK090115