Almost 1 Year for A FLLA

In April last year (2018) I app**** for a Fixed Line Look-Alike (FLLA) by calling Telkom on 10213. I got a ref nr, paid the R700 Deposit requested and No Phone or Sim card delivered... started getting bills for a line I did not have, disputed the bills, they were cancelled.

In the meantime I app**** AGAIN for a FLLA, still nothing delivered - asked to pay the deposit AGAIN since the last deposit could not be transferred. Got so many different ref numbers for the same order... paid the deposit in December again, to date, still have not received anything I am being told the order is pending due to no deposit being paid, which is untrue obviously, I have called Telkom Billing who confirmed the deposit is there, I do not know why Sales does not see it. I am so frustrated. Telkom is turning out to be the worst service provider ever!

I need the phone and I need it now!