PA
Pamela A
1 reviews | Active since Apr 2013
14 Dec 2015, 15:23
ALMOST 1 MONTH NO RESOUTION
This is ridiculous, I have reported a problem almost a FULL month ago Telkom keep telling me it will be resolved in 48 Hours... to date I have bought a new modem, paid my private IT company and spent endless hours on the phone with telkom, i have reference numbers 3320CRK201115, 544CRK071215 as well as two escalation numbers 789003 and 793021<br> <br> It is costing me in DATA because of your incompetence and time this is not acceptable<br> <br> SORT THIS OUT ASAP
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Telkom's replyOfficial
14 Dec 2015, 15:41Hello PamA,
Thank you for making contact with us.
Kindly be advised that we have sent your query to our Technical team for further assistance and we will contact you with feedback.
Your reference number:SM178194
We sincerely apologize for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for making contact with us.
Kindly be advised that we have sent your query to our Technical team for further assistance and we will contact you with feedback.
Your reference number:SM178194
We sincerely apologize for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Telkom's reply14 Dec 2015, 15:41
Official
Hello PamA,
Thank you for making contact with us.
Kindly be advised that we have sent your query to our Technical team for further assistance and we will contact you with feedback.
Your reference number:SM178194
We sincerely apologize for the inconvenience.
Kind regards
Lindani
Telkom Social Media
Thank you for making contact with us.
Kindly be advised that we have sent your query to our Technical team for further assistance and we will contact you with feedback.
Your reference number:SM178194
We sincerely apologize for the inconvenience.
Kind regards
Lindani
Telkom Social Media