1 reviews | Active since Mar 2017

14 Mar 2017, 14:42

Allways Offline

<p>In the past few months i have had 5 technicians come over and none of them actually fix my internet and noise on the line. Same story everytine. Now everything has been down since the 28th of February and since phoning and escalating I hear that they will be sending someone on the 18th. How is this a 3 week problem. *********** and just spitefulness. I pay so much money and they don't care. </p>

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Replies (2)
Telkom
Telkom's reply15 Mar 2017, 10:23
Official

Good Morning Stephan,

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

Best regards,

Telkom
Telkom's reply20 Mar 2017, 15:16
Official

Hi,

we have reported the fault again for the testing centre to re-test and assist. The fault reference is 220BTK200317.

Regards
Garreth
Telkom Social Media team

Best regards,