1 reviews | Active since Mar 2013
ALL TELKOM CUSTOMER SERVICE CHANNELS ARE FAULTY!!
The following are apparently Telkom's values: "Collaboration, Customer Centricity, Accountability, Agility and Simplicity. We will be transparent. Nothing less will do. Good enough, is just not good enough." Well, I can say with cer*****y that, if only your customer service were good enough, but unfortunately, it's NON-EXISTENT!! I've tried 081 180, which is apparently experiencing technical difficulties. I've tried NINE different Telkom Mobile stores in CPT.... All with no answer??! I'm literally trying to get the Telkom banking details in order to do an EFT payment, but clearly, you don't need my money. Then, two weeks later, my service is suspended due to non-payment, while it should be your staff who are getting fired due to the non-existent customer service.
