HW
Henry W

1 reviews | Active since May 2016

27 May 2016, 08:33

All Talk NO ACTION

<p>I reported my faulty line on 18 May 2016 with ***. A technicial came out who could not fix the problem. I am still waiting for the line to be fixed. I am paying for service that I am not receiving. There is no feedback. It is costing me more money since I have to buy data from Vodacom which is very expensive. Why must we always beg for service from Telkom. Must I bribe someone to get the job done or what? How long can it take to fix a line?</p>

0
Replies (2)
Telkom
Telkom's reply28 May 2016, 07:14
Official

Hi Akkedis_007

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

HW
Henry W's update30 May 2016, 12:05
Reviewer Update
Dear Telkom. Is there any feedback as yet?