ALL sales service NO after sales service

<p>Telkom Agent Derrek Koopman convinced me to change from ADSL to LTE with the promise of arranging the coinciding cancelation of ADSL . This did not happen and he did not respond to any e mails or phoncalls till I said I would go to Hello Peter .</p> <p>He contacted me immediatly thereafter and appologised for th tardy service and said he would sort it out . No response thereafter and a month later still waiting . LTE was conected 4 months ago and been charged for ADSL for the 4 months already.</p> <p>As normal - no senior management contact details on the web site.</p>