All round bad service

Dear Telkom, I have exhausted debating with your staff regarding my account. One agent will say do this and the other will sat di that. I reached my wits end with you guys, there is nothing fast about your service. My rights as a consumer have not been met. No feedback no update. My account is still suspended but your still billing me, according to consumer complaints commission that's ******* - but apparently according to you call centre that's how you do things. We really need to take our separate ways.