1 reviews | Active since Jan 2017
All promise no action.
<p>Since November 2016 i have been trying to cancel my Telkom contract. Everytime I get a new case number. Everytime i call the call centre i get put on hold and promised that someone will contact me 'shortly', which translates to NEVER! Two months later im still waiting for someone to contact me, when i contact them requesting assistance from management, I have to hold for 30mins.</p> <p>Whats the point in havinmg email addresses and contact numbers when noone helps?</p>
Good morning Launa
The account number is ********** 63
Number's is: ********** 027 + ********** 040
ID : ********** 159081
Please note that once again after i have spoken to a Call Centre Teamleader 26th of January and told someone will contact me shortly, im still waiting and money has once again been deducted from my account.
Telkoms service and customer care is disgusting leaving alot to be desired, and nothing is taliored for the customer unlike your recording keeps saying
Good morning Launa
The account number is ********** 63
Number's is: ********** 027 + ********** 040
ID : ********** 159081
Please note that once again after i have spoken to a Call Centre Teamleader 26th of January and told someone will contact me shortly, im still waiting and money has once again been deducted from my account.
Telkoms service and customer care is disgusting leaving alot to be desired, and nothing is taliored for the customer unlike your recording keeps saying