All i want is my phone or my money back - WORST SERVICE

I recently ordered a phone on the 27Nov20 and Telkom deducted the money from my account on the morning of the 28Nov20. I havent received any information of where my order is. I have called and been shoved from pillar to post and told that my query has been escalated. Spoke to a name Miquel Naidoo from New Sales who promised his team leader has fast tracked my order and havent heard a word.

I just come from the store in Greenstone Mall and the Manager Wilson Mabasha told me he cant help me and turned me away like i am nothing.

I have spoken to 4 agents and the sad part is they cant even provide me with my order number. I dont know what to do ... I have complained on facebook, logged call after call and I cant even cancel this damn contract because no one can help me ...

I have never in my life thought that this would happen and if I had known this before I would never have considered Telkom ...

I hate Telkom