1 reviews | Active since Jan 2016
All I want is Internet
Good Day<br> <br> I app**** for a line and an ADSL and no one came out after waiting 3 weeks.<br> Then I contacted Telkom sales who said no purchase order was made on my name but they had all my details on the system. I then got told I must pay 700 rand extra before they can send someone out, when I initially app**** for the landline and ADSL I was not required to do so.<br> <br> A few days go by and I get contacted by Telkom saying sorry for the inconvenience, your purchase did not go through as we did not confirm your account details and if I can please be patient, a Technician will contact me in 7 to 21 working days.<br> <br> I wait again and phone Telkom for the third time and i get told by the lady that my area does not have the infrastructure for ADSL and that they are planning to install lines around March 2016 but the dates are not definate. <br> <br> I then go on the Telkom site and they say my area supports 4MB adsl copper but yet the sales lady just told me I don't have the the infrastructure. <br> I am so lost and confused, It's even embarrassing of how many stories I've been told.<br> All i want is internet .<br> <br> Your assistance will be highly appreciated<br> Kind Regards<br> Adin<br> <br>
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Thank you for making contact with us
This response serves as confirmation that your query has been received and feedback will be provided soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM184894
Regards
Luleka
Telkom Social Media Team
