All I want is a adsl line

Very Frustrating <br> im trying to get hold of Telkom for 2 days now just to have my line upgraded too adsl <br> <br> I called the claremont, promenade and canal walk stores with calls just going to voicemail service<br> <br> I tried the 10210 no and ended up waiting about 45min on 2 seperate calls to get thru<br> <br> Somebody please help me