GH
Gert H
1 reviews | Active since Oct 2017
11 Oct 2017, 09:01
All gone bad
4 months ago want to cancel the contract send in all paper work in 3 time emailed them with the canceled papers and no reply but now i ow them lots of money for no cancellation.
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
17 Oct 2017, 10:52Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply17 Oct 2017, 10:52
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s and ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
GH
Gert H's updateReviewer Update
17 Oct 2017, 11:38Good day.
I dont know the numbers and the reason for that is i only used it for 1 month and i got blocked so no use and i have told Telkom about 6 times i have change bank accounts but still nothing and i have send in 3 cancellation letters and still nothing.
GH
Gert H's update17 Oct 2017, 11:38
Reviewer Update
Good day.
I dont know the numbers and the reason for that is i only used it for 1 month and i got blocked so no use and i have told Telkom about 6 times i have change bank accounts but still nothing and i have send in 3 cancellation letters and still nothing.
GH
Gert H's updateReviewer Update
17 Oct 2017, 11:39Id Number is
***
GH
Gert H's update17 Oct 2017, 11:39
Reviewer Update
Id Number is
***
Telkom's replyOfficial
26 Oct 2017, 15:44Hi gertjie33,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly advise did you fill in the cancellation form if yes please provide us with the email address you sent the cancellation form to.
Regards,
Caroline
Telkom Social Media Team.
Best regards,
Telkom's reply26 Oct 2017, 15:44
Official
Hi gertjie33,
Please be informed that we have attempted to contact you on the number: *** and have been unsuccessful.
Kindly advise did you fill in the cancellation form if yes please provide us with the email address you sent the cancellation form to.
Regards,
Caroline
Telkom Social Media Team.
Best regards,