Aline been cut for a week now and still down

My ADSL Line has been cut a week ago due to some sort of Technical Issue they are experiencing in the Alberton (New Redruth Area). I have complained and have a list of Reference Numbers and all Call Centre tell me on a daily item is we can only escalate the problem to the technicians and the technicians don't bother in reparing the line for me to have my internet back online. This is costing my company as am running a business from home tons of Rands on which no one cares.<br> Please could someone get this going and move onto it and have my line repaired by Wednesday the 19th.<br> My home number is *** to pick up the reference numbers i have on this complaint<br>