Akinga vertical service ***** by telkom

I have been to telkom to report my bill which was double for June nd they gave me the run around....the tech referred me to the bill counter the guy at the bill counter gave me a number to call which I did nd the lady that helped me gave me a number to dial apparently I was subscribed to stuff. On darling that *# number it showed I wasn't subscribed to anything I then phoned back hanging till I got to voicemail. I then phoned back the nxt day nd the lady stopped it immediately as she said but yt the bill for July was R100 more than June I went back to the telkom branch again just discharged from hospital very far pregnant nd the lady said I must come back the nxt day my bill for August is still showing the so called subscriptions I never subscribed to n colleague of mine has the same problem with telkom talking bout subscriptions but on the invoice it shows akinga vertical service which doesn't even exists now they sending me sis bout making payment or else I'll be handed over to lawyers. Not even 1 person contacted me to find out what's happening nd I have been with telkom for 5yrs nd this is how loyal they are to loyal customers