Airtime & Data ******* with no customer service whatsoever

I would like to start by saying that the only reason they get a star is because I cannot write a review without rating them but they do not even deserve a star. This is super frustrating, if they are not *****ing my airtime or data, they are not allowing me to use the airtime I have. I have airtime but cannot make calls and to add insult to injury they do not have customer service atleast for the their existing clients. If you a new sales client trust you me you can can call 10213 and within minutes your call will be answered and you will be speaking to a breathing living human being but if you an existing client who's money they are already *****ing try your luck with 081180 all you will get are a bunch of options leading to false hope only to have that shattered with being told we have sent you a whatsApp link for service assistance goodbye, at this point the is still a glimmer of hope until you follow the link to only get the dumbest bot that offers no assistance what so ever just taking up space and causing clutter on your contact list. I NEED SOMEONE, A HUMAN PERSON TO SPEAK TO ME @TELKOM I am working from home and need to make calls all the time so this is more than just *****ing my airtime this is messing with my livelihood.

Regards Your disrespected long time cliient