Air-time ****** by Telkom Mobile

<p>Last week Tuesday, I bought Telkom mobile air-time to the value of R200 and converted the air-time into data bundles. I use the air-time for most of that day. However, the sim card stopped working in the evening. I visited a Telkom branch where they advised that the sim has been block as it has not been active. I logged a case on wednesday last week. Till this day I am not receiving any feedback as to what happened to my air-time.</p> <p>I have been sent from pilar to post by their clueless "customer care" agents, Zanele is worse. They all dont have answers and they dont escalate as they should.</p> <p>My plea is that Im a small business owner struggling to put my business together, I dont have funds to keep buying data whilst I have bought but Telkom stole it. All I ask is my air-time. Thats all. Please Telkom. I need to work. I just asking for my air-time</p>