AI***
Reference number above. I'll keep logging complaints until I get a response because clearly 6 weeks isn't enough time for Telkom to resolve a complaint. Oh and jokes of all jokes....your complaint agents don't have contact numbers, so you cannot contact them to follow up.....so they can take their time to resolve a matter.....or when and if they find the need to do some wor****!!!!!!!!!!!!!!
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Telkom's replyOfficial
15 Oct 2017, 07:30Hello melanieramrakah
The fault is in hand with our cable section.
A escalation has been sent for their attention, escalation ref ; ***.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply15 Oct 2017, 07:30
Official
Hello melanieramrakah
The fault is in hand with our cable section.
A escalation has been sent for their attention, escalation ref ; ***.
Regards
Noleen
Telkom Social Media Team.
Best regards,
's updateReviewer Update
15 Oct 2017, 10:30GOOD DAY NOLEEN. THIS HAS BEEN WITH THEM SINCE THE 21ST SEPTEMBER AND NOTHING HAS BEEN DONE!
THIS IS NOT ACCEPTABLE. WHY DOESN'T SOMEONE CALL ME INSTEAD OF SENDING WORTHLESS MESSAGES THAT NO ONE DOES ANYTHING ABOUT!!!
's update15 Oct 2017, 10:30
Reviewer Update
GOOD DAY NOLEEN. THIS HAS BEEN WITH THEM SINCE THE 21ST SEPTEMBER AND NOTHING HAS BEEN DONE!
THIS IS NOT ACCEPTABLE. WHY DOESN'T SOMEONE CALL ME INSTEAD OF SENDING WORTHLESS MESSAGES THAT NO ONE DOES ANYTHING ABOUT!!!