AI***( just when i thought i would get help)

<p>as much as i have explained my self over and over with telkom i recive an email with more excuses and less results and lies about credit management contacted me and advised me on why account was suspended were els its nothing but lies because i contacted telkom not the other way around i bought R30 airtime cause i was calling from a cell phone and got cut i had to call back again bought more airtime then call got cut again thats when i spoke to a team lleader that had no clue what they were talking about as i keep on repeating my self over and over that telkm billed me for 8 months without debiting my account</p> <p>1.i requested a debit order wasnt done whose fault is that?</p> <p>2. i have never recived a statment from telkom whose fault is that?</p> <p>3. i have called several times to advise that i have a new address whose fault is that?</p> <p>4.payment arragement was done with telkom telling me i need to settle amount within 4 months but disconnected on the 3rd and only then they wana tell me that payment arragement doesnt prevent line from being suspened </p> <p> </p> <p> </p> <p>i mean its your systems and your stuff that needs improvement its your duty to educate the cusomer on your products adn services now i have to pay intrest chraged cause of your incompitent stuff and the call centre is hell you can hear the stuff in the background playing but cusomter never gets assisted if you make a promise keep it im still waitng on a call i requested yesterday already instead i get an email of lies stating that they contacted me and told me why my account got suspended cause fact still remains that telkom its your fault but customers have to suffer for your *********** stuff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! why havnt you listened to your recorded calls yet? let me guess sysstem isnt working or you dont have them anymore how pathetic </p>