1 reviews | Active since Jun 2013
AI*** - No sevice or feedback at all
<p>Hi Moenie,</p> <p> </p> <p>Seeing that you only respond to new complaints im logging mine on Hello Peter again. You havent given me any feedback on my complaint since October. I have now been given over to a Debt company!!!! I am not allowed to cancel an old contract due to you suspending my account. I make payment for the contracts ive requested and refuse to pay for the contracts one of your sales consultants added to my name</p> <p> </p> <p>You are a very bad sevice/complaint centre should any of this not get resolved soonest i will have no other optiin to report you to either the papers or Carte Blanch!!</p> <p> </p> <p>You will hear from me soonest should i get no feedback.....</p> <p> </p> <p>Carla</p>
Good morning.
We're very sorry for the delay in getting this matter resolved and have requested for management to intervene. Our consultants will be in touch.
Regards,
Moenieb.
Telkom Social Media Team.
Good morning.
We're very sorry for the delay in getting this matter resolved and have requested for management to intervene. Our consultants will be in touch.
Regards,
Moenieb.
Telkom Social Media Team.
Hi Moenie.
Why have i still not had a call??
Carla
Hi Moenie.
Why have i still not had a call??
Carla
Good day. Still no reply!!! Please can you help me :-(
Good day. Still no reply!!! Please can you help me :-(
Please can someone let me know why my complaint is not being attended to??
Please can someone let me know why my complaint is not being attended to??
Hellooo Moenie
Please please. Wht do i need to beg for customer service. Why are complaints not monitored and resolved whithin a certain period. This is the worst experience of service in my life. Are you not being monitored and rateded???? This sevice is rediculous. You keep on debiting my account and i will keep on returning it!!!
Lets hope to get feedback soonest
And i hope you dont delete my message
Unhappy Carla
Hellooo Moenie
Please please. Wht do i need to beg for customer service. Why are complaints not monitored and resolved whithin a certain period. This is the worst experience of service in my life. Are you not being monitored and rateded???? This sevice is rediculous. You keep on debiting my account and i will keep on returning it!!!
Lets hope to get feedback soonest
And i hope you dont delete my message
Unhappy Carla
