CVDM
CARLA VAN DER MERWE
1 reviews | Active since Jun 2013
14 Dec 2016, 21:29
AI***
<p>Dear MieniB</p> <p> </p> <p>Please refer to my log number. My Telkom compliant and Hello Peter review has still not been resolve!!!</p> <p> </p> <p>Is this customer service????</p> <p> </p> <p>Carla</p>
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Replies (2)
Telkom's replyOfficial
15 Dec 2016, 08:42Good morning.
Thank you for allowing us to further assist with this query. This matter will be escalated for utmost urgency and our consultants will be in touch to advise.
Thank you for your patience thus far. We do apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply15 Dec 2016, 08:42
Official
Good morning.
Thank you for allowing us to further assist with this query. This matter will be escalated for utmost urgency and our consultants will be in touch to advise.
Thank you for your patience thus far. We do apologise for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
CVDM
CARLA VAN DER MERWE's updateReviewer Update
23 Dec 2016, 08:52Dear Moenie!!!!!!
How dare hand me over to a debt collecting company!!!????? My query has been outstanding since October. If you are customer service then you are not doing a very good job. I rate you 1 out of 10!!!!! why is there no feedback from your side???????
Lets see if you can manage to send a reply which will actually mean something or maybe just listen to the recording and get my call closed!!! As i did not ask fir a new contract. You are *****ing from me by debiting without authorization
CARLA
CVDM
CARLA VAN DER MERWE's update23 Dec 2016, 08:52
Reviewer Update
Dear Moenie!!!!!!
How dare hand me over to a debt collecting company!!!????? My query has been outstanding since October. If you are customer service then you are not doing a very good job. I rate you 1 out of 10!!!!! why is there no feedback from your side???????
Lets see if you can manage to send a reply which will actually mean something or maybe just listen to the recording and get my call closed!!! As i did not ask fir a new contract. You are *****ing from me by debiting without authorization
CARLA