AGREED DATE AND AMOUNT!!

Telkom debited my account a day before my payday which bounced because I did not have funds.so I occurred insufficient transaction amount which R 60.53 last month ( august) and telkom again collected on the 29th and got the funds on my account. that means I have paid for the month of August.

now on the 26th of Sept telkom debited R 202 extra for whatever fees they are referring to , for debiting me before the agreed date ( 25th of every month). logically if the 25th falls on a weekend and they don't debit , shouldn't it be on next business day not before ( as not all employers pay before the pay date)

so I want my R 202 and R 60.53 charges occurred with my bank

I contacted telkom customer line today - 26/09/2018 and spoke to simphiwe shange who was not able to assist and referred me to my statement about the next date ( I signed a contract for the 25th and no one explained to me that in a case of weekend 25, telkom will debit before pay date) . I requested to speak to a Team leader and I was advised he is on another call and will call be back in hours ( team leader name is Siyambonga Sithole) , I'm still waiting for the call