Aggressive Behaviour turns into Assult at Telkom Store

<p>I regret the day I have start making use of any of Telkom's services. Just about an hour ago I had to return to the Telkom Shop with a faulty Tablet which I received back on Sunday, after it had been in for repair. I also had a complaint about my Sim card and 64GB memory card which did not return with the device, as I was not sure what is wrong with the device I left all in. At any other shop they would ask or confirm whether you have removed these items. In this case it was not asked or check. The lady wanted to keep the device on charge in the store overnight and then check it out, but then I have no record that it is my device in store. But then I asked her why she did not check it with me, she said its not their job, they do not touch the devices they just book it for repiars... She then booked it for repairs. So today I said I will have to go to the Police to open an investigation with regards to the 64GB memory card, but would need the Telkom employees' information that assisted me. Two ladies said I must not get them involved, they did not want to give any information. I asked the one lady which booked it for repairs the first time and also suggest to rather charge it in-store overnight and check it herself the next day, she said her name is on her nametag. I had to move a bit of her collar to see the surname and all aggressive she said "DO NOT TOUCH ME". I ignored this and kept on writing her name. I asked for contact number she said she is not going to give me information. So my friend that was with me said she will have to take a photo then. And that is when ALL personnel in the Store start to get aggressive and waving their hands covering their faces. Some ran to the door and some others screamed get security. So then they start pushing my friend around trying to keep us in-store untill the security arrives. My friend said she wants to go out and they kept the door covered and closed, so she had to open it and as she did managed to open the door the Telkom employee push her aggresively from behind straight into the security guard outside the door.</p> <p>This is TOTALLY unprofessional and unacceptable! I have had problems with Telkom since I start making use of their services. More spesifically with the VERY POOR service at the spesific Telkom Store in Middelburg.</p> <p>I will have all my devices' contracts cancelled with Telkom and would no longer make use of their services if you can call it service. . . BUT as poor as the service here is, it is ALL over the country poor. I have been trying to get hold of any one to assist me with this matter since I left the Telkom Store... STILL no service!!</p>