Aggravating, Infuriating and frustrating!!! Need I say More?

Firstly no ones knows what the actual information is to give customers, each agent you talk to has a different "opinion" or "suggestion", which is so helpful because at the end of the day, once you as the customer has done all you can, based on the info given, are left with the same problem. The agents do no do as they are instructed, eg, change banking details, contact details etc, because yet again the next month you as the customer find that your requests were not done and have to do the entire process again; standing in queues or being transferred from one agent to the next, who may or may not help, due to irritation or laziness, or assumption, WHICH IS WEIRD, BECAUSE WE AS THE CUSTOMERS ARE PAYING FOR A SERVICE. They over charge on a months fee for no evident reason or send statements of another client or pay another clients bill with your months deposit. I cannot begin to express my aggravation with Telkom, they have proven to be unhelpful, lazy, unreliable, no service ethics/costumer service, useless system, ******* and inefficient. They are quick to ask for payment, but cannot provide a service, I do not see how they can be in the telecommunications industry yet..... be so infuriating and unprofitable for their clients. Everyone that I have spoken to is absolutely unsatisfied with Telkom and their service, surely Telkom should take this into consideration, upgrade their service (technically and personally). Consider in store agents/managers/technicians who knows what they are talking and will leave customers satisfied from the beginning of a contract to the end. Telkom has left a bad reputation for many, including myself and I would no recommend or suggest anyone use their service, if they do not want the same frustrations as I have mentioned above.