JB
J B
1 reviews | Active since Apr 2018
19 Jul 2018, 10:51
Agents not helping - sending me backwards and forwards over and over again
1. We have not had a line for a few days now. 2. I asked them to cancel my old ADSL line and they cancelled ALL my lines. I have been sent from pillar to post and spoke to 6 different agents and they send me backwards and forwards to the same departments over and over again. They don't even apply their minds.
I need solutions from someone who knows what they do.
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Replies (3)0
Replies (3)JB
J B's updateReviewer Update
24 Jul 2018, 08:39I have not received any communication to confirm what you said. You need new management, your company is in the mess it is because of poor management. I will not blame the agents, they only do what they are told.
JB
J B's update24 Jul 2018, 08:39
Reviewer Update
I have not received any communication to confirm what you said. You need new management, your company is in the mess it is because of poor management. I will not blame the agents, they only do what they are told.
JB
J B's updateReviewer Update
24 Jul 2018, 08:44Please send me a reference number and an estimated time when your technicians will fix the line.
JB
J B's update24 Jul 2018, 08:44
Reviewer Update
Please send me a reference number and an estimated time when your technicians will fix the line.
JB
J B's updateReviewer Update
24 Jul 2018, 08:44Please send me a reference number and an estimated time when your technicians will fix the line.
JB
J B's update24 Jul 2018, 08:44
Reviewer Update
Please send me a reference number and an estimated time when your technicians will fix the line.